My husband and i had a flight leaving Richmond Virginia with a last vacation spot of Seattle Washington. We're knowledgeable about traveling and had flown other airlines before that 7 days gonna and from several Places. We had all our facts and went to use the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those people who are flying are army personnel so we begun in excess of and waited in line to speak to the representative in the counter. After we were up within the counter we instructed a Girl driving the counter that my spouse is while in the armed forces and we had two baggage to check in. Thats after we were being educated that our bags in which about weight and it would be 250$ added. We asked for for that Woman to indicate us the place the offer pricing is penned. She was not able to deliver that facts and went on to inform us we could glance it up ourselves. My husband that is enlisted inside the U.S. Coast Guard has never had to pay more or any total for baggage, on orders or individual. My husband gave her the 250$ and that's when the agent we had been Talking with shortly grew to become really rude and threatened to cancel our full flight.
I'll say she(AA) uncovered a later on flight for me on A further airline,which I so appreciated,but she definitely could have considerably more pleasurable in dealing with me.
Flight 686 dec 26 2015 My spouse & i ended up explained to the wrong transfer terminal gate in charlotte on aircraft gonna freeport rather than nassau. I went to flight attendant powering counter to make clear flight. He checked out me funny when i reported nassau smirked by no means checked out my ticket to clarify Locale This flight was an hour or so delayed so there was no hurry.
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S.-centered writing university student: the editor edits the translations for idiomatic American English and asks queries of your translator.
I have incorporated an short article that outlines your organization as staying the worst airline during the field which isn't some thing to become proud of. Depending on my encounter I will say that i'm under no circumstances intending to fly with your organization yet again, and neither will anyone I do know. I've by now publically announced my frustrations along with your airline on many of the social networking internet sites.
I was to inform you of my not so pleasant expericences using your airline, and requesting a refund of my flight. First off I had been suppose to generally be on the 7:55am flight from Gulftport,MS.
At sign in for flight 2356 my bag was seen by staff as outsized. Positioned in size Check out & was 1 inch to tall . My gripe- my partner with equivalent bag wasn't ( diff colour) requested to dimension check. noticed several naturally way too tall luggage previous Verify pt. your shedding $.
My worry is the fact AA very long responded to my problems and lies about factors the I was bumped of flight.
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We just lately returned from Hayden CO. They have been begging for volunteers to give up their seats. We ended up explained to we'd get $seven-hundred.00 Every single and resort vouchers if we gave up our seats. We straight away volunteered. We ended up told to attend for everyone to board the plane And they might deal with the vouchers.
I am emailing reference this remark to you personally making sure that AA could much better be capable of encourage staff to generally be additional courteous when points go Erroneous.Client service will make this kind of difference for the people using your service.
I are already over the mobile phone for three several hours looking to resolve a difficulty the place my bag was break up open and my belongings lacking.